On September 21, 2009, Noonday Creek at Woodstock crested at 19.66 feet. Flood stage there is 10. That one number says more about Woodstock water than any brochure. Woodstock is in Cherokee County, about seven and a half miles northeast of our Kennesaw office, with a 2020 population of 35,065, up by 11,169 people from 2010.
Water damage restoration services in Woodstock, GA
Every service below is available to Woodstock homes and businesses. Call and describe what you see, and we will tell you which one fits.
Emergency Water Extraction
Pumps and extractors remove standing water and soaked carpet.
Structural Drying
Air movers and dehumidifiers dry walls, subfloors and framing.
Flooded Basement Cleanup
Water out, wet drywall and carpet removed, space dried.
Crawlspace Water Removal
Standing water and wet insulation cleared from the crawlspace.
Ceiling & Drywall Water Damage
Stains, sags and leaks from above, opened and dried.
Sewage Backup Cleanup
Contaminated water removed with protective gear and disposal.
Storm & Flash Flood Cleanup
Rain through doors, windows and roofs, pumped and dried.
Commercial Water Damage
Offices, shops and warehouses, with records for the insurer.
Mold Removal
Containment, HEPA cleaning and removal after water.
Frozen & Burst Pipe Cleanup
Water extraction and drying after a split line.
Our water damage restoration process in Woodstock, GA
Four simple steps, from the first call to a dry house.
Call us
Tell us what happened and where you are. That is all we need to start.
We stop the damage
A crew finds the source, stops the spread and pumps out the water.
We dry and clean up
Equipment dries the structure, and we remove what is ruined and clean the area.
We repair and finish
Once it reads dry, we repair what the water damaged, such as drywall, paint and flooring, and walk the finished room with you.
In Woodstock the crew comes up I-575 and GA 92, and a house with a slab, basement and crawlspace may need a different method in each part.
Basement flooding in Woodstock creek country
Woodstock sits between Noonday Creek, Kellogg Creek and the Little River, and the town's greenway trails follow some of them. Houses on lots that back to a creek are the ones most exposed when a stalled storm drops several inches in a day. Creek water carries mud, yard chemicals and sometimes sewage, so we treat it as contaminated. The first thing to know is where the water came from: the creek, the street, a sump, or a pipe. The cleanup depends on it.
Noonday Creek in September 2009 against flood stage
Two National Weather Service gauges on Noonday Creek, both above flood stage on September 21, 2009. The black tick on each bar marks the gauge's flood stage.
The Woodstock gauge stayed above flood stage from 4:45 AM on September 21 to 7:07 AM on September 22, and crested at 5:30 PM. The Blackwells gauge was above flood stage for about six and a half hours.
Sources: NWS Peachtree City, Epic Floods of 2009 crest table.
Water damage in Woodstock, GA, newer houses and different failures
Woodstock grew fast. The town was incorporated in 1897 around the Louisville and Nashville railroad, the depot was built in 1912, and passenger service ended in 1949, but the town's recent growth is what shapes the housing now: it added 11,169 residents between 2010 and 2020 alone. Newer houses have their own failure patterns: plastic and builder-grade supply lines and fittings that fail, water heaters in attics and garages, washing machine hoses, ice maker lines, and slab or basement mixes where one part of the house is dry and another is not. These leaks are often slow, hidden in a wall or ceiling, and found when a stain appears.
Washing machine leak cleanup Woodstock
A washing machine hose that bursts runs at full pressure until someone turns it off. In a laundry room on a second floor, the water goes through the floor into the ceiling below. Turn off the valves behind the machine when you leave for a trip, and consider replacing rubber hoses. After a leak, we extract, check the ceiling below with a meter and thermal camera, and dry. See ceiling water damage if the water went through.
Water extraction in Towne Lake-style neighborhoods with slab and basement mixes
Many newer neighborhoods around Woodstock have houses with a finished basement on one side and a slab or crawlspace on the other, built on sloped lots. We have a different method for each part of the house: pump and extract in the basement, flood cut and dry the slab walls, and pump the crawlspace. See water extraction and crawlspace water removal.
How fast Woodstock grew between 2010 and 2020
A town that adds this many houses in ten years also adds a lot of stormwater runoff and a lot of plumbing of the same age.
The 2010 figure is the 2020 count minus the 11,169 increase reported by Wikipedia and the Census. The increase was almost 47 percent.
Sources: Census QuickFacts, Woodstock; Woodstock, Georgia.
Water heater failures in attics, garages and closets
Water heaters in attics and garages fail with little warning, usually with a rust stain or puddle first. An attic water heater with no drain pan puts water through the ceiling. A garage water heater floods the garage and may spread to the house. Turn off the cold water supply to the tank, switch off the power or gas, and call us for the water.
Getting to Woodstock
We drive up from Kennesaw on I-575 and GA 92, or on local roads, and work in the downtown area around the old depot, along the Noonday Creek Trail, and in neighborhoods in all parts of the city. Woodstock is in Cherokee County.
A short list for creek-side lots before the next storm
- Walk the yard and look for the path water takes in heavy rain. Anything in that path, such as a basement door or a window well, is the first place it will come in.
- Clear gutters and extend downspouts several feet away from the house.
- Test the sump pump by pouring water into the pit. Ask a plumber about a battery backup.
- Move stored cardboard boxes off the basement floor.
- Write down where the main shutoff and the electrical panel are, and tell everyone in the house.
How the job changes with a slab, basement and crawlspace in one house
Houses built on a slope often have more than one foundation type under the same roof. The finished basement is on one side, a slab garage or family room is in the middle, and a small crawlspace is on the other. A single leak can touch all three, and each part dries differently.
| Part of the house | How water behaves | How we dry it |
|---|---|---|
| Finished basement | Pools on the slab, wicks into drywall and carpet pad | Pump, remove pad, flood cut, dehumidifiers |
| Slab room | Spreads thin, goes under baseboards and walls | Extract, lift flooring, drying mats and air movers |
| Crawlspace | Sits on the dirt, raises humidity under the floor | Pump, remove wet insulation, dehumidify the space |
Ice makers, dishwashers and the lines nobody looks at
The leaks we see most in newer houses are small ones that run for a long time: a refrigerator ice maker line, a dishwasher supply connection, a toilet fill valve, a plastic fitting that cracked. They do not make a noise. They make a stain, a soft spot in the floor, or a bill. If your water bill rises with no change in how you live, shut off every fixture and watch the meter. If it still moves, there is a leak. Call a plumber to find it and us for the wet material.
Attic leaks and air conditioner drain overflow
An attic air handler sends condensation to a drain line, and in a Georgia summer it carries a lot of water. When the line clogs, the pan overflows and water goes through the ceiling below. The stain looks like a roof leak, but it is usually on a ceiling under the air handler. Have the line cleared and the drain pan checked. See ceiling water damage for what we do to the ceiling.
Common water damage calls in Woodstock
Woodstock is creek country, and the calls reflect it: rain that pushes toward the foundation on lots near Noonday Creek and the smaller creeks around it. The city has also grown quickly, so many of our calls come from newer houses and failures that come with them, such as washing machine hoses, ice maker and dishwasher lines, water heaters in attics and garages, and air conditioner drain overflow.
Many Woodstock houses mix slab, basement and crawlspace in one building, so a single job can use different tools in different rooms. Tell us which parts of the house are wet and we will plan around them.
How much does water damage restoration cost in Woodstock, GA?
Woodstock jobs run from a washing machine hose in a slab house to rain in a creek-side basement. The price follows the amount of wet material, the water type and how many parts of the house are wet. The ranges below are planning numbers for Woodstock homes, not quotes.
| Service | Planning range |
|---|---|
| Water extraction, standing water | $0.75–$2.00 per sq ft of wet area |
| Drying and monitoring, clean water | $3.00–$5.00 per sq ft |
| Drying and monitoring, gray water | $4.00–$7.00 per sq ft |
| Sewage (category 3) cleanup | $7.00–$12.00 per sq ft |
| Removing wet carpet pad and drywall under 2 ft | $1.55–$3.50 per sq ft |
| Mold removal after water | $10–$25 per sq ft, $500 minimum |
| Example: 300 sq ft finished basement, clean water, found within a day | $1,650–$3,700 |
| Example: 1,000 sq ft crawlspace, clean water, found after 1–3 days, wet insulation out | $4,650–$12,600 |
| Basement and slab rooms wet at once | Quoted after a moisture check |
What raises the cost
- More square feet of wet material
- Dirtier water, such as gray or sewage
- More time between the leak and the call
- Tight access, such as a low crawlspace
- Hardwood, finished walls and wet insulation
- Night and weekend calls
What helps keep it down
- Call within the first day
- Shut off the water at the main
- Take photos before anything moves
- Clear a path to the wet area
- Tell us what the water was and where it came from
These are planning ranges from published cost guides plus our own assumptions, not quotes. Repairs such as new drywall, paint and flooring are priced separately after drying, and we do that work too. For an accurate number, call us at (678) 940-0778 for a moisture check and a written scope.
Cost guides: Angi; Fixr; HomeAdvisor.
Woodstock questions
Is creek water different from rain water?
Yes. Creek and flood water are treated as contaminated. Porous materials usually go, and the space is cleaned and disinfected.
Should I call about a small leak?
If the area is small and you caught it right away, a fan and a few days may be enough. If it reached the wall or the subfloor, call.
Do you serve Acworth and Marietta too?
Related: home, flooded basement cleanup, storm and flash flood cleanup, structural drying, mold removal cost calculator.
Sources
NWS Peachtree City, Epic Floods of 2009; Woodstock, Georgia (Wikipedia); Census QuickFacts, Woodstock.
Water on the floor right now? Call us. (678) 940-0778